Help Center | Galista Jewels

How much is the shipping / courier charge?

The ordered goods are shipped by us via our courier partner. We offer free shipping on all our prepaid order. COD option is also available.

What payment methods does we accept?

We accept all modes of payment – Debit Card, Credit Card, Paytm, Google Pay, UPI, Bank Transfer, Neft, IMPS, COD, PhonePe.

Can I order over the phone?

You can order via whatsapp. https://wa.me/919167101696 Kindly whatsapp us on +91-9167101696

Can I make changes to my order?

Unfortunately, once check out is complete and your order has been confirmed we are unable to make any amendments.

Can I cancel my order?

Our team cannot guarantee amendments or cancellations to your order, however if you have just placed your order you can contact our Support Team on whatsapp us and we will assist as best we can. https://wa.me/919167101696

How do I know if my order has been dispatched?

Once your parcel has been collected and scanned, you will receive an email notification.

My item(s) is wrong or damaged.

Ensure you check your items against your order confirmation. If you have received the wrong item or your item is damaged, please contact our Support Team by clicking on the link below. Opening video of the parcel is a must. We will get back to you on case to case basis. https://wa.me/919167101696

My online order hasn’t arrived yet.

Track link will be shared after your order is processed. If you still have any queries in regard to the whereabouts of your parcel, Kindly whatsapp us : https://wa.me/919167101696